SHIPPING & RETURNS

Shipping Policy

Welcome to Abu's Hats' shipping policy. Here, we strive to provide you with the best shipping experience for your hat purchases. Our shipping methods are reliable, our packaging is carefully done to ensure your hat arrives in perfect condition, and our costs are transparent. We believe in building trust and loyalty through clear and honest communication.

Return & Exchange Policy

Shipping Customers:
Due to personal hygiene standards and our commitment to customer health, we do not offer refunds or exchanges.
If there is an issue with your order, please contact us within 3 days of receiving your shipment. We will work with you to find a creative solution. In some cases, a store credit or partial replacement may be offered at our discretion.

Local Pickup Customers (Los Angeles):
All sales are final for in-person purchases. We do not offer refunds, exchanges, or returns for items picked up locally.

Wholesale Customers:
The same policy applies:

No refunds or exchanges due to personal hygiene concerns.
Shipping customers must report any issues within 3 days for potential store credit or partial replacement.
Local pickup wholesale customers — all sales are final.